Training Department Updates

Thursday, October 04, 2007


SUWANEE, Ga., October 4, 2007 - Mitsubishi Electric HVAC Advanced Products Division, Suwanee, Ga., has recently increased the capabilities of its training department to include additional staff members and improvements to class curriculum.

"In the past month, our training department has seen not only a significant staff increase, but enhancements in our class curriculum as well," says Ken Brown, division training manager, Mitsubishi Electric HVAC. "These changes are integral in providing our customers with the best service possible, which is vital to maintaining our position as the industry leader in innovation."

One fundamental change to the training department is the addition of Jason Arrow, training and resource operations supervisor. Arrow's role allows the training department to become more centralized in planning, organizing and implementing training courses across the country.

Before joining Mitsubishi Electric HVAC, Arrow worked for almost 10 years as a senior training specialist at Massachusetts Financial Services, Boston, Mass., where he co-developed and successfully implemented company-wide training initiatives for more than 3,000 employees. Arrow also has held positions as a corporate trainer, research analyst and account specialist.

Mitsubishi Electric HVAC also has redesigned and renamed its Mr. Slim® systems contractor workshop. Now called the "Accelerate! A Race to the Top" workshop, the class provides contractors around the country a first point of contact with the division. This informative training class, which focuses on Mr. Slim products and service, provides contractors with hands-on activities and conveys information about how a partnership with Mitsubishi Electric HVAC can benefit their business.

With a goal of holding 40 workshops this year, the sales team has already succeeded by holding 42 workshops so far, with more scheduled for the remainder of the year. Centered around a "rally racing" theme, the "Accelerate!" workshop encourages contractors to "start their engines" and accelerate their sales with Mr. Slim products.

"We are focused on making the training classes more interactive and engaging for our customers," says Brown. "Through this, we can ensure our end-users around the country have access to informed, well-trained contractors."

The growth of the training department is further evident by the four U.S. Mitsubishi Training Centers located in Atlanta, Chicago, Dallas and Irvine. These training centers feature fully functional CITY MULTI® VRFZ systems and Mr. Slim split-ductless equipment to allow in-depth, interactive training sessions for contractors across the country. A variety of training courses are available at all locations.

For more information about Mitsubishi Electric HVAC's training classes, please visit and click on the "Training" tab.

About Mitsubishi Electric HVAC Advanced Products Division
For more than 27 years, Mitsubishi Electric HVAC Advanced Products Division, headquartered in Suwanee, Ga., has been a leading marketer of intelligent air-conditioning and heating technology, manufactured by its parent corporation, Mitsubishi Electric. The Division's market distribution includes North America, Latin America, the Caribbean and Bermuda.

Mitsubishi Electric HVAC, an Official Sponsor of the PGA TOUR and Champions Tour, continues to build brand loyalty, increase its market position and deliver exceptional customer service through the Mitsubishi Diamond Alliance program. This program is a strategic platform of training-based achievement programs designed to synergize the efforts of Mitsubishi Electric HVAC distributors, contractors and design engineering firms. For more information on the Mitsubishi Diamond Alliance, Mr. Slim® split-ductless cooling and heating systems, CITY MULTI® Variable Refrigerant Flow Zoning (VRFZ) systems, compressors, PlasmaPure room air purification systems, a full line of accessories for the Mr. Slim product line, including Line-Hide line-set covers and the Mitsubishi Electric HVAC Advanced Products Division, call 800/687-1966 or visit

A 2006 survey by ACH&R News listed Mitsubishi Electric as contractors' most preferred ductless manufacturer and the number one brand in price/value, availability, reliability and performance specifications. In 2004, Mr. Slim products received a Bronze Award in ACH&R News' Dealer Design Awards contest and CITY MULTI products received a Bronze Award in the HVAC product category in 2005 for Consulting Specifying Engineer's Product of the Year contest. In 2005, the CITY MULTI products were named as one of the top 100 smart products for buildings by Building Magazine.


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